Hi, since several months if we have a small issue at a customer and there is a hotfix for that issue we don't get that single hotfix where we can do an impact analysis and than do the installation - we always get a file "package.zip" with about 400MBs including hundreds of KBs. If we do a impact analysis than we get hundreds of conflicts and it is a high effort to install. Isn't it possible to get the single hotfixes anymore? Do we always have to install hundreds of KBs to get a single issue fixed?
Some days ago i got another package.zip when i wanted to download KB3112086. The customer with the issue is on AX2012 R3 RTM - quite outdated i would say. I talked to him and told him it is almost the same effort to install that package.zip than it is to upgrade to CU13 and he agreed and now wants to have a offer to get updated to the latest release. What is the best way to upgrade to the latest release? Do i have to upgrade to CU13 and then install each monthly release since CU13 or is it possible to install to the latest release (including CU13) in one single step - also doing an impact analysis for that single step would be important because we use that to create an offer for the customer.
Thank you
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