Microsoft Dynamics CRM (Archived)

FST - Not able to sync users

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Posted on by Community Member

Hello,

I've connected a new instance to FST and am having trouble syncing users to the application.

In the CRM error logs, I am receiving this error for all users:

Something wrong with user data. You need to send non-empty first and last name, valid email address and licence type

I've confirmed that all my users have a valid first name, last name, email address (they are able to receive emails) and either an Enterprise or Professional license.

Any insight would be appreciated.

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Community Member on at

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RE: FST - Not able to sync users

Hi Jesse,

Thank you for your response. I can be reached at shane.collins@hcl-powerobjects.com. Look forward to hearing from you!
jessebrakefield on at

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RE: FST - Not able to sync users

Hello,

I would be happy to work with you on this, please reply with your preferred email address and I will contact you directly.

Thank you