Could not create an instance of the OLE control

(0) Share

Report

Posted on by RACHEL2022

Hello,
I am hoping someone could provide their assistance with the following error. Many of my colleagues are receiving this error when trying to export a table or form from NAV to Excel.
We are operating Dynamics NAV 2009 on Windows 10 and Windows 11 machines.
I can confirm the error message appears on both Windows operating systems (W-10 & W-11)

Thank you very much in advance.
Regards,

Rachel.

I have the same question (0)

All responses (6)

Answers (1)

Community member 2 on at

Like (0)

Report

Could not create an instance of the OLE control

Hello Rachel,
could you please tell me exactly what you did. i have the same problem.
Thank you

Was this reply helpful? Yes No
Verified answer

Marco Mels on at

Like (0)

Report

RE: Could not create an instance of the OLE control

Thank you for sharing final outcome.

Was this reply helpful? Yes No
RACHEL2022 5 on at

Like (2)

Report

RE: Could not create an instance of the OLE control

Thank you for all your assistance.

We have resolved the error.

CAUSE:

Install of new computers with windows 11 do not have old XML 3 DOM installed.

Was this reply helpful? Yes No
Suggested answer

YUN ZHU 89,902 Super User 2025 Season 2 on at

Like (0)

Report

RE: Could not create an instance of the OLE control

Hi, NAV 2019 has been end of life. If you cannot integrate with the latest OS or Office, please upgrade NAV to BC.

https://docs.microsoft.com/en-us/lifecycle/products/dynamics-nav-2009-r2

Hope this helps.

Thanks.

ZHU

Was this reply helpful? Yes No
Suggested answer

Nitin Verma 21,605 Moderator on at

Like (0)

Report

RE: Could not create an instance of the OLE control

Hi,

I am not sure now you will have much support for 2009, but can you check if you already installed MS office, and try to re-install the NAV 2009

Thanks.

Was this reply helpful? Yes No
KTA 1,200 on at

Like (0)

Report

RE: Could not create an instance of the OLE control

Looks like you excel license isn't registered. Is a local or a terminal server mode?

Was this reply helpful? Yes No