web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Service | Customer Service, Contact Center, Fie...
Suggested Answer

Field Service Win 10 Script Errors

(0) ShareShare
ReportReport
Posted on by 60

Hi all,

we want to start using the new field service app for windows 10 and managed to install it via the windows 10 store.

However when I am starting the app I can sign in and it will download offline data and say everythign is ok.

However I can't open any records or see the booking calendar list. It will only show a blank space.
When I try to open any record via search or recent it will give me script errors. This does not happen when I open the model driven app in the browser.

Form descriptor is null or not defined
UciError: Form descriptor is null or not defined at i

pastedimage1646379716079v1.png

I have the same question (0)
  • Marcel Maier Profile Picture
    60 on at

    To add more details:

    I also get this error a lot. Which seems to be related to the offline mode.

    However offline mode is enabled and I added the needed entities. How can I find out wether I missed something in the configuration? It's not clear to me what exactly is missing here.

    UciError: API can be accessed only when offline is enabled.

    Error Details:

    Event Name: onload

    Function Name: WorkOrders.Library.Load

    Web Resource Name: msdyn_/WorkOrder/WorkOrder.Library.js

    Solution Name: msdyn_FieldService_patch_update

    Publisher Name: microsoftdynamics

  • Suggested answer
    Nya Profile Picture
    29,064 on at

    Hi,

    Have you tried to enable Booking Calendar Control for phones and tablets from the bookable resource booking entity?

    pastedimage1646717678026v1.png

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the April Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Service | Customer Service, Contact Center, Field Service, Guides

#1
FSRon Profile Picture

FSRon 61

#2
James White Profile Picture

James White 21

#3
AT-28040446-0 Profile Picture

AT-28040446-0 20

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans