Announcements
No record found.
I got called in to review why a client's AR TB was off by $230.44. Upon reviewing the TB one of their client did have a -$230.44 discount available. Looking at RM20101.DISAVTKN value of -$230.44. What would cause the discount available taken to be negative?
Hi Richard,
I am not familiar with any issue in Dynamics GP that would result in a negative discount amount being recorded.
Does the end user import their sales materials at all?Please note that you can enter and post a negative cash receipt in Dynamics GP, which will be recorded as a negative amount in the RM20101.
Accordingly, if there is anything in place in the erring db that would update the discount fields from the amount such an item may produce negative discount field content as well.
Best Regards,JeffDynamics GP Support
All sales orders come over via eConnect and the discounts are on the AR documents. Perhaps they voided a payment, who knows.
Under review
Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.
Congratulations to our 2026 Super Stars!
We are thrilled to have these Champions in our Community!
These are the community rock stars!
Stay up to date on forum activity by subscribing.
André Arnaud de Cal... 662 Super User 2026 Season 1
Giorgio Bonacorsi 660
Subra 489
