Hello,
I need advise of how to manage the internal divisions of large companies. We have some customers, which our sales representative sell products to a different division within the same company completely independent. Contacts and activities have nothing to do with each other, but the company is only one.
There are several ways to organize this in CRM:
- Use parent / child relationships.
- Create two separate companies.
- Create a single company and classify other information (contacts, activities) by divisions.
Let me know how complete this information in the CRM and what are the consequences when communicating with ERP such as com Dynamics NAV or Dynamics AX, with issues of accounting, financial, invoices, VAT, Taxpayer, etc ..
Regards
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