Hello,
For the requirement gathering session, ask the client these key questions: What products/services are sold as subscriptions, and are they item-based or service-based? Do they start from sales quote/order, then become subscriptions after shipping, as per the standard BC flow? What billing frequency is needed monthly, quarterly, yearly, upfront, arrears, or custom? Do they need customer contracts only, vendor contracts, or both? Should prices be fixed, indexed, renewed, discounted, or changed during the contract? How do they handle upgrades, downgrades, pauses, cancellations, refunds, and partial periods/proration? Do they need contract deferrals for revenue/cost recognition, since BC can post invoice amounts to accrual accounts and release them monthly instead of recognizing everything immediately? Which G/L accounts, VAT setup, dimensions, departments, and cost centers should be used? Do they need automatic invoice creation, manual review before posting, combined invoices, separate invoices per contract, or approvals? What reports are required: active subscriptions, renewals, expired contracts, MRR/ARR, deferred revenue, recognized revenue, open invoices, and churn? Finally, confirm migration needs: existing contracts, start/end dates, next billing date, last invoiced period, prices, customers, and deferral balances.
Regards,
Oussama Sabbouh
