contact name not appearing in contact name field

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Posted on by Nirmala Karunarathna

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On customer card when I select a contact in "Contact code" field, contact name is not appearing in "Contact name" field. There is a name for the contact on the contact card. Does anyone know the logic behind this?
Contact name field is not editable as well.

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Dynamics 365 Business Central

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Gerardo Rentería Ga... 27,621 Super User 2026 Season 2 on at

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Hi

What type of contact are you choosing? Company or person?
Look at this example from a cronus company.

BR

GR
Nirmala Karunarathna 291 on at

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It is company type. Should it be a person type?
Ben Baxter 7,212 Super User 2026 Season 2 on at

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Yes, the Contact should be a Person type of Contact record.

Best Regards,

Ben Baxter

Accent Software Inc
Valentin Castravet 32,800 Super User 2026 Season 2 on at

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As the other users mentioned the contact type needs to be person. If its company the name will not display.

Valentin Castravet
Work: Zander ERP Services
Blog: Dynamics 365 Business Central Insights
LinkedIn: www.linkedin.com/in/valentin-c-0500a247/
YUN ZHU 103,085 Super User 2026 Season 2 on at

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Hi, This is standard behavior and requires simple customization if you need to change it.

Thanks.

ZHU