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Small and medium business | Business Central, N...
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Campaign for Free Shipping when spending over a certain amount

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Posted on by 5

I would like to set up a campaign to offer free shipping when customer order is equal to greater than a certain amount, say $75.00.  If not a campaign, then what is the correct way to achieve this goal?

Thanks!

  • Verified answer
    Ben Baxter Profile Picture
    5,929 Super User 2025 Season 1 on at
    RE: Campaign for Free Shipping when spending over a certain amount

    I agree with Inge.  There is no standard functionality for automating the addition of shipping costs to the sales order.  This means there is no standard way to discount that shipping cost either.

    There are some great shipping Extensions available on AppSource which do exactly what you describe.  The one we use (Dynamic Ship) has a Freight Pricing structure where you can define markups and discounts to apply based on the Customer or Order Amount or Price Group, etc.  As the freight gets added based on the carrier selected the system will apply any discount (including 100% free shipping) if the criteria is met.

  • Suggested answer
    Inge M. Bruvik Profile Picture
    1,029 Moderator on at
    RE: Campaign for Free Shipping when spending over a certain amount
    [quote user="Tim.Brown@cph.org"]

    We are in the middle of testing before go live and they are still working on adding shipping costs automatically.

    Thanks.

    [/quote]

    There are a couple of different ways of adding shipping cost to a sales order in Business Central.

    But there are no standard way of doing that automatically. So if you are customizing a way to add shipping cost you will also have to customize a way to not add that shipping cost if your order is part of a campagin.

    There is no standard campaign functionality in Business Central that are specifically designed for handling shipping charges.

  • Suggested answer
    Amit Baru Profile Picture
    3,029 on at
    RE: Campaign for Free Shipping when spending over a certain amount

    Hi,

    https://learn.microsoft.com/en-us/dynamics365/business-central/marketing-campaigns#registering-discount-percentages

    Regards

    Amit Sharma

    www.erpconsultors.com

  • Tim.Brown@cph.org Profile Picture
    5 on at
    RE: Campaign for Free Shipping when spending over a certain amount

    We are in the middle of testing before go live and they are still working on adding shipping costs automatically.

    Thanks.

  • Tim.Brown@cph.org Profile Picture
    5 on at
    RE: Campaign for Free Shipping when spending over a certain amount

    Thanks, but I was looking to offer free shipping not a discount%.

  • Suggested answer
    YUN ZHU Profile Picture
    86,125 Super User 2025 Season 1 on at
    RE: Campaign for Free Shipping when spending over a certain amount

    Hi, hope the following helps.

    Registering discount percentages

    https://learn.microsoft.com/en-us/dynamics365/business-central/marketing-campaigns#registering-discount-percentages

    pastedimage1664499741702v1.png

    Walkthrough Conducting a Sales Campaign

    https://learn.microsoft.com/en-us/dynamics365/business-central/walkthrough-conducting-a-sales-campaign

    https://www.youtube.com/watch?v=wlCWZi5tVw8

    Thanks.

    ZHU

  • Suggested answer
    Inge M. Bruvik Profile Picture
    1,029 Moderator on at
    RE: Campaign for Free Shipping when spending over a certain amount

    That depends on how you apply the shipping cost in your system?

    Is it done manually or automatically?

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