Campaign for Free Shipping when spending over a certain amount

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Posted on by Tim.Brown@cph.org

I would like to set up a campaign to offer free shipping when customer order is equal to greater than a certain amount, say $75.00. If not a campaign, then what is the correct way to achieve this goal?

Thanks!

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Dynamics 365 Business Central

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IB-29041624-0 1,191 Moderator on at

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That depends on how you apply the shipping cost in your system?

Is it done manually or automatically?

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YUN ZHU 102,590 Super User 2026 Season 1 on at

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Hi, hope the following helps.

Registering discount percentages

https://learn.microsoft.com/en-us/dynamics365/business-central/marketing-campaigns#registering-discount-percentages

Walkthrough Conducting a Sales Campaign

https://learn.microsoft.com/en-us/dynamics365/business-central/walkthrough-conducting-a-sales-campaign

https://www.youtube.com/watch?v=wlCWZi5tVw8

Thanks.

ZHU

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Tim.Brown@cph.org 5 on at

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Thanks, but I was looking to offer free shipping not a discount%.

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Tim.Brown@cph.org 5 on at

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We are in the middle of testing before go live and they are still working on adding shipping costs automatically.

Thanks.

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Amit Baru 3,043 on at

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Hi,

https://learn.microsoft.com/en-us/dynamics365/business-central/marketing-campaigns#registering-discount-percentages

Regards

Amit Sharma

www.erpconsultors.com

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IB-29041624-0 1,191 Moderator on at

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[quote user="Tim.Brown@cph.org"]
We are in the middle of testing before go live and they are still working on adding shipping costs automatically.

Thanks.
[/quote]
There are a couple of different ways of adding shipping cost to a sales order in Business Central.

But there are no standard way of doing that automatically. So if you are customizing a way to add shipping cost you will also have to customize a way to not add that shipping cost if your order is part of a campagin.

There is no standard campaign functionality in Business Central that are specifically designed for handling shipping charges.

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Ben Baxter 7,155 Super User 2026 Season 1 on at

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I agree with Inge. There is no standard functionality for automating the addition of shipping costs to the sales order. This means there is no standard way to discount that shipping cost either.

There are some great shipping Extensions available on AppSource which do exactly what you describe. The one we use (Dynamic Ship) has a Freight Pricing structure where you can define markups and discounts to apply based on the Customer or Order Amount or Price Group, etc. As the freight gets added based on the carrier selected the system will apply any discount (including 100% free shipping) if the criteria is met.

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