Dynamics Community Forum Thread Details

Marketing List is Locked

Hi,

I want to remove a member from a static marketing list by clicking its trashcan. An error will be generated:

Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=7.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: System.Xml.XmlException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #9E4EAEF8Detail: 
<OrganizationServiceFault xmlns:i="www.w3.org/.../XMLSchema-instance" xmlns="schemas.microsoft.com/.../Contracts">
  <ErrorCode>-2147220970</ErrorCode>
  <ErrorDetails xmlns:d2p1="schemas.datacontract.org/.../System.Collections.Generic" />
  <Message>System.Xml.XmlException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #9E4EAEF8</Message>
  <Timestamp>2016-12-08T14:31:59.0597643Z</Timestamp>
  <InnerFault>
    <ErrorCode>-2147220734</ErrorCode>
    <ErrorDetails xmlns:d3p1="schemas.datacontract.org/.../System.Collections.Generic" />
    <Message>List is Locked. Cannot perform this action.</Message>
    <Timestamp>2016-12-08T14:31:59.0597643Z</Timestamp>
    <InnerFault i:nil="true" />
    <TraceText i:nil="true" />
  </InnerFault>
  <TraceText i:nil="true" />
</OrganizationServiceFault>

How can a marketing list be locked/unlocked? How to resolve the issue?

I did not found any ideas via google.

Best Regards,

Michael

Quick Links

Leaderboard