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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / "Systemuser with ...
Microsoft Dynamics CRM (Archived)

"Systemuser with ID does not exist" Error Only in Production environment

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Posted on by Saad Kabarousse 734

I have developed an SSIS ETL that Updates the owner of contacts based on certain informations using Kingsway Tool, each time i provide the OwnerID and the OwnerType.

In Development and UAT environment every thing works just fine, but in the Production environment i get the error "Systemuser with ID  XXXXXX does not exist" . In fact the Guid  XXXXXXX in each error line refers to a certain TeamID. I checked the ETL to many times and it looks fine to me, and it worked fine in DEV and UAT environment with a big amount of data.

What could be the problem ? 

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  • Suggested answer
    Dynamics365 Rocker Profile Picture
    Dynamics365 Rocker 7,755 on at
    RE: "Systemuser with ID does not exist" Error Only in Production environment

    Make sure that you choose owner type "Team" when inserting data.

  • Suggested answer
    Flydancer Profile Picture
    Flydancer 1,332 on at
    RE: "Systemuser with ID does not exist" Error Only in Production environment

    If you say the ID refers to a Team but the errors says "systemuser..", you're definitely setting the wrong ownertype for mentioned records

  • Suggested answer
    Macoy Profile Picture
    Macoy 275 on at
    RE: "Systemuser with ID does not exist" Error Only in Production environment

    Hi Kabarousse,

    It seems like your given ownertype doesn't match the type of of the ownerid you are giving. Check how you derive ownerid and ownertype. Maybe you are looking at different environment for getting the owner instead of getting the owner at the environment which the actual contact record resides.

    Regards,

    Macoy

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