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Database mail

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Posted on by Rod C

As far as I can tell, there are no restrictions to setting up Database Mail on the SQL Server used by Dynamics CRM. Please correct me if I am wrong. Are there any best practices beyond the normal SQL Server standards that would be different due to the CRM application being involved?

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Community Member Microsoft Employee on at

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RE: Database mail

Please see the below link to see the options to see sending emails from MS CRM

community.dynamics.com/.../understanding-the-different-options-for-tracking-e-mails-in-microsoft-dynamics-crm

Basically you would have to create an email record with appropriate sender who will be configured according to the above option and then send using SendEmailRequest.

Please refer to the below link for sending an email via SDK

msdn.microsoft.com/.../hh210217.aspx