Skip to main content

Notifications

Announcements

No record found.

Small and medium business | Business Central, N...
Unanswered

Processes > Extended Notes > Customer Instructions are copying to EVERY Work Order created

(0) ShareShare
ReportReport
Posted on by 5

I used the Customer Instructions note to give our repair technicians more information than can fit in the description line.

Recently I found out that a set of instructions I placed in the Customer Instructions field now copies to EVERY new Work Order created for that specific customer (and I don't want it to).

Does anyone know how to stop this from happening?

Thank you!

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Verified Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,391 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,445 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans