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Microsoft Dynamics CRM (Archived)

CRM 2011: Filter button become disabled

Posted on by 35

Hi to all

Simply: if I make a quick search with the field in upper right, then the filter button become disabled and then i cannot make filters in the results.

Is there a method to reactivate it? Thanks

Matteo V

*This post is locked for comments

  • Suggested answer
    KylieKiser Profile Picture
    KylieKiser 2,174 on at
    RE: CRM 2011: Filter button become disabled

    The quick find view does not support filtering. This is the same behavior in later versions of CRM. You can filter or search using the quick find box.

    You can still use the Alphabet bar int he quick find to jump to a specific area of the list.

    If you need to filter and search you should look at Advanced Find instead. Added bonus is you can save the search for later!

  • Matteo V. Profile Picture
    Matteo V. 35 on at
    RE: CRM 2011: Filter button become disabled

    I meant the following button in the CRM 2011 version:

    CRMSEARCH.PNG

    where "Filtro" is "Filter"

    When I do a quick search, this button become disabled.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: CRM 2011: Filter button become disabled

    Hi Matteo V,

    Do you mean the "Start Searching" button becomes disabled?

    3276.1.PNG

    Do you edit this button or do any customization to the command button?

    Does this issue happen with all the web browsers, such as IE, Chrome, Firefox?

    BR,

    Judy

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