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Finance | Project Operations, Human Resources, ...
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Period Journal not available

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Posted on by 16

After the upgrade the Periodic Journal is not working. Every time i try to copy it says not available to use. I have tried creating new saved Period Journal and its the same Error. Can you pleasehelp

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  • Verified answer
    MATTGUO Profile Picture
    22,349 Moderator on at

    Hi Praveens,

    This is a known error of the KB 4556580, and there is a temporary way to resolve this error.

    "If the user trying to retrieve the periodic journal isn't assigned to a User group, this error will be thrown.  The bug is that user are not required to be part of a user group, so this will be fixed and will not be required any more.  

    Until the bug fix is available, an organization can work around the issue by creating a 'dummy' user group and assign all users to the user group.  Any users that are part of a valid user group would not need to be added to this dummy user group.  After the fix is available, the dummy user group can be removed."

  • Suggested answer
    praveens007 Profile Picture
    16 on at

    Thanks MATT. This worked. Have a wonderful day.

  • MATTGUO Profile Picture
    22,349 Moderator on at

    Thank you for your update.

    Could you please spare a little time to verify the answer to close this thread?

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