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After the upgrade the Periodic Journal is not working. Every time i try to copy it says not available to use. I have tried creating new saved Period Journal and its the same Error. Can you pleasehelp
Hi Praveens,
This is a known error of the KB 4556580, and there is a temporary way to resolve this error.
"If the user trying to retrieve the periodic journal isn't assigned to a User group, this error will be thrown. The bug is that user are not required to be part of a user group, so this will be fixed and will not be required any more.
Until the bug fix is available, an organization can work around the issue by creating a 'dummy' user group and assign all users to the user group. Any users that are part of a valid user group would not need to be added to this dummy user group. After the fix is available, the dummy user group can be removed."
Thanks MATT. This worked. Have a wonderful day.
Thank you for your update.
Could you please spare a little time to verify the answer to close this thread?
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