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Pricing for New Microsoft Dynamics 365 Customer Insights - qualifying Dynamics 365 customers

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What are qualifying Dynamics 365 customers – for the discounted price of $1,000 ptpm?

All customers must start with the base SKU, or a minimum, required quantity of 10,000 People Interacted and 100,000 People Unified. This base SKU is priced at $1,700 per tenant per month (ptpm) for new Dynamics 365 customers, or at a discounted price of $1,000 ptpm for existing, qualifying Dynamics 365 customers. After purchasing the base SKU, customers can then purchase additional capacity SKUs of either capacity unit as needed.

Source: Dynamics 365 Customer Insights FAQs | Microsoft Learn -

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