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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / Item delinks from the ...
Microsoft Dynamics GP (Archived)

Item delinks from the Sales Transaction if a user changes the quantity to deliver and invoice

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Posted on by Community Member Microsoft Employee

Dear Colleagues,

This may be a know issue but I am new to a forum and am looking for guidance. The organization I work for, often have to dispatch only a part of the order line quantity to the client. For example, when we receive 100 widgets, a received note is issued for a 100. Users can see the allocation of these widgets to a particular PO. Then we need to dispatch only 50 widgets to the customer. The user manually edits the quantity to deliver and invoice. At this point the link breaks and the remaining balance is no longer allocated to this PO.

Thank you! 

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  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Item delinks from the Sales Transaction if a user changes the quantity to deliver and invoice

    Thank you for the insights, Tim!

  • Tim Wappat Profile Picture
    Tim Wappat 5,701 on at
    RE: Item delinks from the Sales Transaction if a user changes the quantity to deliver and invoice

    I think (not at all sure) that Salespad have some enhanced functionality around distribution that may cover this area. But that is a leap.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Item delinks from the Sales Transaction if a user changes the quantity to deliver and invoice

    Hi Tim! Thank you. Would you then call this issue a GP functionality limitation? Which 3rd party solutions/products/addons could help GP solve the issue?

  • Verified answer
    Tim Wappat Profile Picture
    Tim Wappat 5,701 on at
    RE: Item delinks from the Sales Transaction if a user changes the quantity to deliver and invoice

    This is the case.

    If the PO has been fully received I don't see an issue with breaking the link, its job is done.

    I do see the problem were we get many POs part shipped to us and want to forward each shipment on to the customer.

    You can do tricks like cancelling qtys down and entering them on a new line or new order, using the original sales order to generate the demand, then feeding another order or other lines.

    It is messy and prone to errors.

    Tim.

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