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Need to update owner of NAV 2017

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Posted on by AM-03091305-0

Seaching for ideas how to overcome the challenge we face where the "owner" of NAV 2017 has left the company on poor terms. Despite being a MS Office Global Admin and a Super User in NAV, I am unable to modify this person's account (disable, reset password, etc.). How can I take over the role that this account has to ensure I am the new "owner" of NAV 2017?

Thank you in advance

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YUN ZHU 82,927 Super User 2025 Season 1 on at

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RE: Need to update owner of NAV 2017

Hi, Although this is not a good way, you can clear all users, and then the first time the user access NAV2017 will be the Super user.

Delete all User:

https://www.navuser.com/sql-query-to-delete-all-user-data-for-rtc-versions-of-dynamics-nav/

Hope this will help.

Thanks.

ZHU
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Inge M. Bruvik 1,025 Moderator on at

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RE: Need to update owner of NAV 2017

You can have a look at this article. This explains how you can add a user in NAV if you have access to the SQL server.

Hope this is helpful.