Small and medium business | Business Central, N...

Intercompany Issue

(5) Share

Report

Posted on by SC666

241

Hello!

I set up intercompany and did a couple testing.

Company SG is using USD.

Company KP is using CAD and USD. Basic currency CAD.

I have mapped all the related accounts under IC partners.

Expected happy path:

SG issue a Purchase order to KP -> Trigger KP auto create Sales order -> KP environment post sales shipment -> SG will capture lot number information and post the purchase receipt.

But now once I create PO on SG, KP intercompany inbox show line, when I accept, it didn't show in sales order.

How can I troubleshooting what's going on?

Thanks!

Categories:

Dynamics 365 Business Central

I have the same question (0)

All responses (6)

Answers (0)

Suggested answer

Ramesh Kumar 7,527 Super User 2025 Season 2 on at

Like (1)

Report
HI,

Can you please check if you are following the below process and also check if you have return/rejected in intercompany outbox

Choose the icon, enter Intercompany Inbox Transactions, and then choose the related link.

On the Intercompany Inbox Transactions page, select a line, and then choose an action, such as Accept, to process the line.

On the Complete IC Inbox Action page, fill in the fields as necessary. Hover over a field to read a short description.

Choose the OK button.

https://learn.microsoft.com/en-us/dynamics365/business-central/intercompany-how-manage-intercompany-inbox

https://learn.microsoft.com/en-us/dynamics365/business-central/intercompany-manage

https://yzhums.com/42820/

https://yzhums.com/23754/

Thanks

Ramesh

If this was helpful, please check the "Does this answer your question?" box and mark it as verified.

Was this reply helpful? Yes No
Suggested answer

Jainam M. Kothari 15,639 Super User 2025 Season 2 on at

Like (1)

Report

Hello,

In Business Central, if an intercompany purchase order from Company SG (using USD) to Company KP (using CAD and USD) appears in KP's intercompany inbox but does not create a sales order upon acceptance, you should first ensure that all intercompany setup steps are correctly followed, including mapping related accounts and verifying no errors or rejections in the intercompany outbox. Additionally, check the intercompany inbox transactions page to confirm that the line was processed correctly and that all necessary fields were filled out.

May this can help : https://learn.microsoft.com/en-us/dynamics365/business-central/intercompany-manage

Was this reply helpful? Yes No
Suggested answer

Khushbu Rajvi. 20,439 Super User 2025 Season 2 on at

Like (1)

Report

Hope this helps: https://community.dynamics.com/blogs/post/?postid=79afd594-8994-4eb3-baf8-d197ad3068ea

Was this reply helpful? Yes No
Suggested answer

YUN ZHU 95,599 Super User 2025 Season 2 on at

Like (0)

Report

Hi, hope the following can give you some hints.

https://learn.microsoft.com/en-us/dynamics365/business-central/intercompany-manage?wt.mc_id=DX-MVP-5004336

https://community.dynamics.com/forums/thread/details/?threadid=99dc6aa5-6684-4eed-84e9-da6446dc7387

Thanks

ZHU

Was this reply helpful? Yes No
Gerardo Rentería Ga... 25,225 Most Valuable Professional on at

Like (1)

Report

Hi, good day
I hope this can help you, and give you some hints.

Intercompany - Multi Currency

Solved: Intercompany General Journal with Multi-Currency

Best Regards
Gerardo

Was this reply helpful? Yes No
Vahid Ghafarpour 12,133 Super User 2025 Season 2 on at

Like (1)

Report

If any of the responses helped resolve your issue, please take a moment to mark the best answer. This helps others in the community quickly find solutions to similar problems.

To do this, simply click the "Does this answer your question?" button on the most helpful response and like the helpful posts. If your issue is still unresolved, feel free to provide more details so the community can assist further!

Thanks for being an active part of the Dynamics 365 Community!

Was this reply helpful? Yes No