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Dynamics 365 Community / Forums / Business Central forum / Error message on attem...
Business Central forum

Error message on attempting so ship sales order?

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Posted on by Community Member

Hi, help please...

I've set up a new customer sales order (first one) and there is one item on it being sold.  When I attempt to post  the order (I'm just shipping it at this stage) I get an error message "Shipping No. Series must have a value in Sales Header: Document Type=Order, No.=SO000001. It cannot be zero or empty.".

There is a number sequence set up for 'Posted Shipment Nos' on the 'Sales & Receivables Setup', but I cannot see where this is missing from on the current order...  There doesn't seem to be any field on any 'Sales Header' that is missing a number...  Please would someone explain where I am going wrong and what I need to change where.

Thanks,

Malcolm

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  • Verified answer
    Jennifer Reinhardt Profile Picture
    Jennifer Reinhardt Microsoft Employee on at

    Hello Malcom,

    I was able to recreate this same error when my selected No. Series was not marked to allow "Default Nos.".

    In the Sales & Receivables setup you mentioned you have a 'Posted Shipment Nos' numbering series listed.  Please take note of what that is and then go to the Search and type in No. Series and select the No. Series with the gear icon next to it.

    This should take you into the No. Series window, scroll until you find your 'Post Shipment Nos' code and make sure that the checkbox under Default Nos is checked.

    This should now allow the Shipping No Series to automatically create the value in the header.

    Regards,

    Jennifer Reinhardt

    Please see our Dynamics 365 Financials Support Team Blog for helpful information:

    blogs.msdn.microsoft.com/dyn365finsupport

  • unfrazzle Profile Picture
    unfrazzle 60 on at

    I have this problem as well but I do not see "Shipping No. Series" anywhere in the Sales Header.  Please help.

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