Skip to main content

Notifications

Customer experience | Sales, Customer Insights,...
Suggested answer

Analysing Portal logins

Posted on by 260

Hi,

What is the best model for recording and analysing Portal logins. A recent blog I saw seemed to indicate that the data is held in Azure Insights rather than in Dataverse. It looks like now you don't even get last login in the D365 data model.

A client is keen to understand the historical data before selecting their capacity based licence.

Regards,

Peter Clements

CRMKnowledge.

  • Ana Pereira Profile Picture
    Ana Pereira on at
    RE: Analysing Portal logins

    Hi Peter,

    yes, that was my next suggestion.

    thank you Peter!

  • Peter A Clements Profile Picture
    Peter A Clements 260 on at
    RE: Analysing Portal logins

    Hi,

    I just re-read your reply. I'm surprised you only get the last 30 days - that doesn't really help a customer who is trying to understand their annual login pattern to decide on the model they require going forward - does it? I suppose they would need to download each month.

    Peter.

  • Suggested answer
    Peter A Clements Profile Picture
    Peter A Clements 260 on at
    RE: Analysing Portal logins

    Hi Ana,

    Thanks very much for your reply. I did see those links. However, the customer is on the Customer Engagement Plan model and those options don't appear in the PowerApps interface for them. I suspect they are only available when on the consumption model. We have put a request into MSFT Support for a download.

    Regards,

    Peter.

  • Ana Pereira Profile Picture
    Ana Pereira on at
    RE: Analysing Portal logins

    Hello Peter.

    Since the last month the customers are able to generate excel report with the logins and page views for the last 30 days.

    On this report the customer will see the sum of logins or page views per day and portal id. This report is valid to PowerApps Portals and Microsoft Portals. 

     You can know more about this feature on our documentation:

    https://docs.microsoft.com/en-us/powerapps/maker/portals/admin/portal-consumption-reports

    https://powerapps.microsoft.com/en-us/blog/power-apps-portals-capacity-consumption-reporting-is-now-available/

     I hope it hepls!

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Community AMA December 12th

Join us as we continue to demystify the Dynamics 365 Contact Center

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,240 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,149 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans