Hi
Is anyone familiar with the process integration between Jobs and Service Order?
If I have a Job card defined with the following Planning Lines, I could use this Budget to post a GL journal to accrue expenses.
An example is to add an Item to the planning line that will be used in the Service Order
I have a Service Order and in the Order Lines, I add this item:
I tried to create warehouse shipment and invoice the service line but couldn't.
I ended up consuming the item quantity (Ship and Consume posting). This added qty=2 to my Job Planning Line (linked in the Service Order).
Then I invoiced from Job Planning Line, and this further added qty=2, making the final job planning line quantity = 4.
Why does the Job Planning Line add the extra quantity when the quantity consumed is passed from the Service Order Line?
Thanks for any further comments or suggestions..
Business case: to accrue for a project (item) cost that can be consumed in a service order (fault servicing) which will be billed at the end of the service.
Service Management does not have cost accruals, so I've contemplated using the Jobs module in combination.
Peter