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Customer experience | Sales, Customer Insights,...
Suggested Answer

Lead Capture Through Embedded Web Forms

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Posted on by

Hello Everyone,

I just started working with Dynamics Sales Enterprise, and I am trying to create a form to get leads from our website into Dynamics Sales, and also to create automation (email responses). Unfortunately, everywhere I look, I only see a Dynamics Marketing form, none on sales. Also, when I use Microsoft forms, it throws up an error about collecting personal information and thus disables the form.

Does anyone know a free or cost-effective alternative for this form and implementation?

Kind regards...

I have the same question (0)
  • Suggested answer
    Ram Prakash Duraisamy Profile Picture
    2,289 on at

    Hello,

    Hope you are doing good.

    Yes What you read is Correct, only Marketing forms we can do the same.

    If you are okay with Microsoft Forms, yes we can do it.

    Steps to Follow

    1. Create a Microsoft Forms

    2. Create a Microsoft Flow Against that Microsoft Forms

    3. Create a Lead.

    That's it :)

    If you are trying the same and getting the error, can you please help us with some screenshots, so that we can help you the same

  • Community Member Profile Picture
    on at

    Hello,

    I did use Microsoft Forms, but I got the errors below, one is from the form on 365, and the other is from the web page:

    Screenshot-2022_2D00_03_2D00_22-at-12.24.10.png

    Screenshot-2022_2D00_03_2D00_22-at-12.27.29.png

  • Suggested answer
    Nya Profile Picture
    29,064 on at

    Hi,

    Here is an example which allows to integrate Dynamics with the external forms without Marketing.

    5 Steps to Integrate Microsoft Dynamics CRM with Website Forms - FMT (fmtconsultants.com)

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