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Teams live event not showing

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Posted on by 160

Hi all,

I've created an event as webcast and streaming the event as live event. I've also created one in agenda. But somehow It's just set as a meeting in my teams calendar, not live event. Why is this? And how can I fix this. It's a link and everything but I'm just a organiser not a producer and the presenter is just an invited member. 

I'm using an external webpage for the form and event URL. And that's the only difference between other events I've created.

  • Suggested answer
    Nya Profile Picture
    Nya 29,058 on at
    RE: Teams live event not showing

    Hi,

    According to the documentation about Microsoft Teams webinar in Marketing (Run webinars and meetings with Microsoft Teams (Dynamics 365 Marketing) | Microsoft Docs), the difference between Teams live events and Teams meetings is whether the attendees can share their own audio, video, or content.

     pastedimage1619576268771v1.png

    pastedimage1619576277745v2.png

    I have tried to create a Teams Live Event and here are the differences between the presenter’s and attendee’s UI.

     pastedimage1619576307095v3.png

    pastedimage1619576320279v4.png

    In the above screenshots, you can see the share button is active for presenter and inactive for attendee, which is consistent with the documentation.

     

    There is no explicit statement about the other things you mentioned being restricted, such as camera or mute option. Also for the mute option you can set it in the Meeting options.

     pastedimage1619576332550v5.png

    pastedimage1619576426022v1.png

    If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

    Best Regards,

    Nya

  • Filippa f Profile Picture
    Filippa f 160 on at
    RE: Teams live event not showing

    Hi,

    I am able to create a live event in my teams calendar that is not connected to Dynamics 365.

    When I create one in Dynamics, it first lays in my calendar as a live event, but after just a couple of minutes it somehow changes. I sat myself as the producer and invited a presenter. But when it changes, I become the organiser and the presenter is just invited. The link says "join live event" but when I try to join, it's just like a meeting where I can chose if i want to turn on my camera or mute myself. Not the sight you get as a producer.

  • Suggested answer
    Nya Profile Picture
    Nya 29,058 on at
    RE: Teams live event not showing

    Hi,

    Do you mean that you could not set the Streaming provider as Teams Live Events when you created a session in Agenda of an event?

     pastedimage1619427966838v2.png

    Since I haven’t reproduced your issue, it is recommended to check your licenses first:

    Plan for live events in Microsoft Teams - Microsoft Teams | Microsoft Docs

     

    There are also some other limits, for example, some max numbers, listed in the page, which are also need to be checked.

     

    If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

    Best Regards,

    Nya

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