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Hello Team,
can you please give advise on our issue. Balance and currency balance are not the same.
Usually, when we settle or post invoice both balances are updated with the same amount.
Hi,
If you click the open transactions button, what do you see?
Best regards,
Ludwig
Hello Ludwig,
there are no transaction open.
thanks,
Ace
Hi Manabat,
there must be issue with your transactions. above field fill from vendor transactions amountmst and below field from open vendor transactions instead. probably the balance of settlements is not equal to zero.
Best Regards.
also, I realized that there is a balance in the customer/vendor balance field. did you check related customers' balance?
Hello Ace,
Thanks for the confirmation.
Have you tried cleaning your usage data and have you restarted your environment?
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