Receiving Order no. Series must have a value in Purchase header: Document Type = Order, no. = PI-XXXX. It cannot be zero or empty.

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Posted on by joshtechsolutions

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Hi Community,

I have received this error below, but my company has always had the no series set up till end of the year.

Any idea why this happens?

It definitely not due to Purchase and Payables set up, since i have set up all except for bank no series.

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Community Member Microsoft Employee on at

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RE: Receiving Order no. Series must have a value in Purchase header: Document Type = Order, no. = PI-XXXX. It cannot be zero or empty.

Josh,

Make sure the No. Series for the Posted Receipt No. does NOT have the Manual checked. It is possible it was blank prior to creating a PO document hence the message. I would recreate the PO and it should work.

Thanks,

Steve
joshtechsolutions 4,359 on at

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RE: Receiving Order no. Series must have a value in Purchase header: Document Type = Order, no. = PI-XXXX. It cannot be zero or empty.

Hi all,

Thanks for your help! I think I will just ask the purchaser to recreate. It seems to have been accidentally-manually created by user.
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YUN ZHU 73,698 Super User 2024 Season 2 on at

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RE: Receiving Order no. Series must have a value in Purchase header: Document Type = Order, no. = PI-XXXX. It cannot be zero or empty.

Hi, Is Default No. of P-RCPT enabled? It seems that the Posted Receipt No. was not obtained when the Purchase Order is being posted.

PS: You can open an order and click "Menu --> Page -> About This page" to see if this value is assigned to the order.

Hope this will help.

Thanks.

ZHU
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Nitin Verma 21,091 Super User 2024 Season 1 on at

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RE: Receiving Order no. Series must have a value in Purchase header: Document Type = Order, no. = PI-XXXX. It cannot be zero or empty.

Hi Josh,

Can You please create new PO and enter vendor No. and check if the field "Receiving No. Series" filed up, or is there any custom code written to modify Purchase header? Because as per the screen shot you shared its correct, also check by lookup this field in PP setup and check Line relationship of no. series

Thanks
joshtechsolutions 4,359 on at

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RE: Receiving Order no. Series must have a value in Purchase header: Document Type = Order, no. = PI-XXXX. It cannot be zero or empty.

Hi Zhu,

It seems that even though I have the no series P-RCT series, it still doesn't work for me.
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YUN ZHU 73,698 Super User 2024 Season 2 on at

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RE: Receiving Order no. Series must have a value in Purchase header: Document Type = Order, no. = PI-XXXX. It cannot be zero or empty.

Hi, This is an obvious No. Series setup issue, please check the setup below, on the Purchases and Payables Setup page, called ""Posted Receipt Nos.".

If I remove it, I will get the same error as you.

Hope this will help.

Thanks.

ZHU
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Manan_Shah 1,457 on at

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RE: Receiving Order no. Series must have a value in Purchase header: Document Type = Order, no. = PI-XXXX. It cannot be zero or empty.

Hi josh,

Possible while creating a Purchase order system wouldn't assigned the receiving no. series so when you try to post it's passing this error.

To resolve it I suggest create configuration package for Purchase header table export excel data with document no. filter and update value for field for receiving no. series and receiving no. import the excel. And issue will resolved.

Please verify the reply if it answers your query.

Many Thanks,

Manan