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Microsoft Dynamics AX (Archived)

Cannot create credit invoice proposal for on-account transaction

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Steps to reproduce:
1. Go to Project management and accounting/Common/Projects/All projects and create a new project
2. Create a ‘Fixed price’ project (and a new project contract as well from the creation form)
3. On the ‘In process’ project go to Action pane/Manage/Bill/On-account transactions
4. Create a new record in the On-account form and define a sales price
5. Go to the project contract created for the project
6. On the Action pane/Maintain/New select invoice proposal
7. Create and post the invoice proposal
8. Go back to the project and on the Action pane/Manage/Bill select the On-account transactions
9. On the on-account form select Functions/Select for credit note option
10. Select the one that you want to credit and hit OK

Real result:
An error message comes up and the even if the user selects the on account transaction the system does not do anything.
 

Expected result:
The error message does not pop up and the user can create a credit invoice proposal for the project.


 
Further information:
Kernel version: 6.3.2000.326
Application version: 6.3.2000.326
Foundation: 6.3.164.0

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I have the same question (0)
  • Verified answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hi Dilip9,

    Can't you simply enter a negative on-account transaction in the on-account form and invoice that?

    Best regards,

    Ludwig

  • Community Member Profile Picture
    on at

    yes.

  • Community Member Profile Picture
    on at

    With research couldn't find anything reported similar. Tested the Query on AX 2012 R3 CU9, following the below repro steps but couldn't replicate the issue.

    Steps:

    1. Project III license is turned off.

    2. Go to Project management and accounting/Common/Projects/All projects and create a new project with type ‘’Fixed price’’ and create a new project contract too on the same form

    3. On the ‘In process’ project go to Action pane/Manage/Bill/On-account transactions

    4. Create a new record in the On-account form and define a sales price

    5. Go to the project contract created for the project

    6. On the Action pane/Maintain/New select invoice proposal

    7. Create and post the invoice proposal

    8. Go back to the project and on the Action pane/Manage/Bill select the On-account transactions

    9. On the on-account form select Functions/Select for credit note option

    10. Select the one that you want to credit and hit OK

    11. On click of ‘’ok’’, the form ‘’select for credit note’’ closes and on the on-account form, sales tab, the status is ‘’selected for credit note’’

    12. On the project form, click on ‘’Invoice proposal’’ under ‘’New’’ in the action pane and a new create invoice proposal screen pops up with a negative value of  - 200

    13. Click ‘ok’ on the create invoice proposal form and post the invoice proposal.

    14. the posting happens successfully.

    these are my repro steps.

    but customer not able to do successfully.

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hi Dilip9,

    Do you have some additional information from your customer why he can't follow your steps successfully?

    He/she probably skipped a step?!

    Can you ask your customer to test those steps again with the task recorded running?

    Then you can easily check what he/she did and hopefully identify the problem.

    Best regards,

    Ludwig

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