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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Cannot connect to CRM ...
Microsoft Dynamics CRM (Archived)

Cannot connect to CRM online using plugin registration tool

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Posted on by Community Member

I'm running into a problem when trying to connect to CRM online using Plugin registration tool from Dynamics365 SDK. Even I used the right region, I still got the error. I was able to log in to CRM from web browser using the same credential. Open the error log, I see this error:

 

You don't have permission to access any of the organizations in the Microsoft Dynamics CRM Online region that you specified. If you're not sure which region your organization resides in, choose "Don't know" for the CRM region and try again. Otherwise check with your CRM administrator.

 

Can someone give me a hand on this? Really appreciate that.

Thanks,

Collin

2161.error.PNG

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I have the same question (0)
  • Suggested answer
    Gopalan Bhuvanesh Profile Picture
    Gopalan Bhuvanesh 11,401 on at

    Hi

    Please select your region and try.

    North America crm
    North America 2 crm9
    Europe, Middle East and Africa (EMEA) crm4
    Asia Pacific Area (APAC) crm5
    Oceania crm6
    Japan (JPN) crm7
    South America crm2
    India (IND) crm8
    Canada crm3

    For regions please refer the following:

    https://msdn.microsoft.com/en-in/library/gg328127.aspx

  • Community Member Profile Picture
    Community Member on at

    Hi Gopalan,

    Thanks for your reply. I tried selecting my region, still not working, same error.

    Thanks,

    Collin

  • Gopalan Bhuvanesh Profile Picture
    Gopalan Bhuvanesh 11,401 on at

    Hi,

    What happens, if you select Display List of Available organizations?

  • M.Azwar Alam Profile Picture
    M.Azwar Alam on at

    Hi,

    You need to check your role or try to connect with an user from which you have done setup

    Mark as answer verified, if it works for you

  • Community Member Profile Picture
    Community Member on at

    I got same error.

    Thanks,

    Collin

  • Community Member Profile Picture
    Community Member on at

    yes, I did that. Same thing.

    Thanks,

    Collin

  • ashlega Profile Picture
    ashlega 34,477 on at

    Hi Collin,

      what server name do you see when you go to the customization->developer resources? (there are a few url-s there, but all of them will have something like crm3, crm9, etc)

      I wonder if it is mentioned in the list that Gopalan provided above..

  • Community Member Profile Picture
    Community Member on at

    Hi Alex,

    in all urls, I see XXX.crm3.dynamics.com, which is mapping to Canada in the link that Gopalan sends. I'm getting the same error when selecting Canada as my region.

    Thanks,

    Collin

  • Community Member Profile Picture
    Community Member on at

    I know this thread is a few months old, but I got this as well and although I did not have multiple instances of the pluginreg tool open, I did close and re-open and it then worked fine. Pretty shaky, but that's what worked for me.

  • Sachin Dev Gupta Profile Picture
    Sachin Dev Gupta on at

    I am also getting same issue.  I have a trial D365 instance, I as an Admin is able to login into D365, but same user ID is not able to open Plugin registration tool or configuration manager and getting error:

    Did we find root cause or any resolution of this issue?

    Source : Not Provided
    Method : Not Provided
    Date : 12/27/2017
    Time : 9:57:38 AM
    Error : You don't have permission to access any of the organizations in the Microsoft Dynamics CRM Online region that you specified. If you're not sure which region your organization resides in, choose "Don't know" for the CRM region and try again. Otherwise check with your CRM administrator.
    Stack Trace : Not Provided

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