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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / MS CRM Service Module
Microsoft Dynamics CRM (Archived)

MS CRM Service Module

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Posted on by Community Member Microsoft Employee

Can anyone suggests material to study from for overview and in depth knowledge of service module?

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  • Verified answer
    Aric Levin Profile Picture
    Aric Levin 30,188 on at
    RE: MS CRM Service Module

    www.microsoft.com/.../get-started-with-service-management-customer-service.aspx

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: MS CRM Service Module

    https://www.youtube.com/watch?v=1trfbH7Fg6U

  • Verified answer
    Abed Haniyah Profile Picture
    Abed Haniyah 4,285 on at
    RE: MS CRM Service Module

    crmbook.powerobjects.com/.../service-management-overview

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