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Voided Payables invoice Missing the PURCH account distribution

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Posted on by Community Member Microsoft Employee

The invoice posts fine and we can see the correct distribution accounts when it is posted as well as prior to voiding it. However, when the user voids the invoice, the AP distribution is there but not the PURCH account. We suspect that the AP account only works because it is the default account. It only seems to happen to invoices that are paid on a particular checkbook and are voided after the check is voided.

These are not invoices that are paid "on the fly" . The invoice gets entered and posted and then is paid at a later date.

Has anyone ever seen this happen before or know what we should be looking for?

Thanks!

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