Reset the portal to initial state

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Posted on by RaviKashyap

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Hi,

I have made some changes to the Customer Self Service (changes text, removed pages etc). I now need to revert those changes so would need to know if it possible to reset the portal to its initial state (the default look & feel).

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RaviKashyap 55,410 on at

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RE: Reset the portal to initial state

Hi drushe,

Yes, as shared by Syed above, you can uninstall the solution and then reinstall it.
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Syed Ibrahim 6,257 on at

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RE: Reset the portal to initial state

Yes Ravi you can do. Please uninstall the (Customer Self Service)solution installed from CRM and reinstall it through O365 admin portal. While initial development sometime most of the pages got crashed. so we uninstalled that particular solution and reinstalled it.
Community Member Microsoft Employee on at

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RE: Reset the portal to initial state

Hi could i ask if you have managed to achieve this?