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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / CRM 2016 - The RPC se...
Microsoft Dynamics CRM (Archived)

CRM 2016 - The RPC server is unavailable.

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Posted on by Community Member

Hi, We are implementing CRM 2016,

We are having a problem, our server return a IIS error with the text below:

But if we wait for some minutes the application comeback to work without any intervention and without IIS generates another w3wp process.

Any help? Any direction to investigate?

Thanks

Augusto César - MCSE nt4.0 W2K W2K3 W2012 MCT

 3005
   An unhandled exception has occurred.
   17/08/2016 14:24:31
   17/08/2016 17:24:31
   80b74e1dd5ff401db04f5e9a9e180a75
   1262
   1
   0
   /LM/W3SVC/2/ROOT-1-131158408162269572
   Full
   /
   C:\Program Files\Microsoft Dynamics CRM\CRMWeb\
   MYCORPVMG020
    
   3928
   w3wp.exe
   NT AUTHORITY\NETWORK SERVICE
   COMException
   The RPC server is unavailable. (Exception from HRESULT: 0x800706BA) at Microsoft.Crm.Tools.ActiveDsWrapper.NameTranslateClass.Init(Int32 lnSetType, String bstrADsPath) at Microsoft.Crm.ADNameUtility.Rfc1779NameFromGuid(Guid guid) at Microsoft.Crm.SecurityUtils.BuildLdapPath(Guid adGuid) at Microsoft.Crm.SecurityUtils.CheckMembership(Guid principalId, Guid groupId) at Microsoft.Crm.Caching.OrganizationSettingsCacheLoader.LoadCacheData(Guid key, ExecutionContext context)  
   mycorpvmg020/.../LookupMruWebService.asmx
   /MYCORPDev/AppWebServices/LookupMruWebService.asmx
   10.100.1.111
   GRUPOMYCORP\CRMInstall
   True
   Negotiate
   NT AUTHORITY\NETWORK SERVICE
   23
   NT AUTHORITY\NETWORK SERVICE
   False
   at Microsoft.Crm.Tools.ActiveDsWrapper.NameTranslateClass.Init(Int32 lnSetType,  

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I have the same question (0)
  • ScottDurow Profile Picture
    ScottDurow 21 on at

    This kind of thing is usually caused by a problem communicating with the domain controller in your network - is one of the Domain Controllers offline?

  • Community Member Profile Picture
    Community Member on at

    Hi Aucesar, this is not a common behaviour,but seems to be SO problem, what kind of SO do you have?

  • Community Member Profile Picture
    Community Member on at

    Hi, We are using Windows 2012 R2 with all updates applyed until this month. Diego it´s a Strange behavior I agree with you.

  • Community Member Profile Picture
    Community Member on at

    Hi Scott, this was my first try, but our DC´s are running fine. I read a article suggesting to fix DC, but this isn´t a solution a like, but it´s a way to isolate and find the problem. Do you know how to do this on CRM 2016? Thanks

  • Community Member Profile Picture
    Community Member on at

    This is the article crm.ipiyush.me/comexception-the-server-is-not-operational but it´s tells about CRM2013.

  • Community Member Profile Picture
    Community Member on at

    Try to check this in the firewall: support.microsoft.com/.../832017 ...

    Also check inetpub logs ,example: %SystemDrive%\inetpub\logs\LogFiles or where is configured

    Also a simple test, ping the server constantly and check if some kind of network outages appears.

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