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We recently upgraded to a new banking platform and have successfully uploaded Safepay check files. However, the bank has told us they expect a different format for Voids. The Safepay detail line for checks contains 14 fields with 240 total spaces. The Void line that the bank is expecting only has 5 fields with 240 total spaces. Each of the 5 fields required on the Void line are also on the check line but obviously there are quite a few fields NOT on the void line.
I have added an extra Detail line in my Configurator format but am unsure (a) if this is the right way to accomplish what I need or (b) how to specify Safepay to use the extra detail line for Voids only. The transaction codes entry window doesn't appear to be tied to each line in the configurator format so that confuses me a bit more. Any help/insights are appreciated. Thanks.
AW
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