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Microsoft Dynamics CRM (Archived)

CRM using outlook 2013

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Posted on by 255

Hi,

Trying to access CRM using outlook 2013, But facing one issue regarding open entity form.

While I am opening popup from ribbon button & updating the entity field on save from popup, it is properly updated & showing result as required, but after updating entity we are trying to refresh entity form using below line of code, but no any errors occurred & not able to refresh the entity.

Same line code is properly executed fine with web browser CRM.

window.parent.Xrm.Utility.openEntityForm("incident", guid);

Anybody please suggest us what is best possible way to refresh the page in outlook.

Regards,

Abhishek Bihani.

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I have the same question (0)
  • Rajkumar Rajaraman Profile Picture
    on at

    Try to get the client type in your javascript  as,

    Xrm.Page.context.client.getClient()

    Refer the following blog:

    blog.sonomapartners.com/.../crm-2013-new-client-api-methods.html

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