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Service | Customer Service, Contact Center, Fie...
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Fixed annotations on Hololens holograms

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Posted on by 34

I am trying to annotate holograms on hololens using features available on Dynamics 365 remote assist license.

However, the annotations mount themselves to the walls and do not move along with the holograms.

Kindly suggest feasibility and way out.

I have the same question (0)
  • Andrew.G Profile Picture
    322 on at

    Hello Aarushi,

    Unless you are annotating images or PDFs that have been shared or loaded in Remote Assist, annotations will always attach themselves to the physical environment of the user. Other holograms, like 3D images, or the main panel that is displayed for Remote Assist with all the tools available for the users do not support annotations directly on them.

  • Dynamics 365 Remote assist forum Profile Picture
    34 on at

    Hello Andrew,

    Thank you for the response.

    Is it possible to do it using some other tool (for example, Kognitive Remote Spark) or can this be customized somehow.

    Regards,

    Aarushi

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