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Microsoft Dynamics AX (Archived)

Async Error

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Posted on by

Getting this error when trying to do a test connecton to the Async Server using the Async Client Configuation Tool. The channel configuration tab returns passed tests.

Async Client Configuration Tool

Connection failed. A network-related or instance-specific error occurred while establishing a connection to Async Server. The server was not found or was not accessible.

 

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  • Suggested answer
    Community Member Profile Picture
    on at

    I am not an expert in the Retail part. But please do check the following things:

    -Is Asyncserver running in IIS and check the Application Pool of Asyncserver website if it is stopped.

    check this one-

    www.linkedin.com/.../Retail-R3-Data-Distribution-Jobs-3726956.S.5877845863899869185

  • Muhammad Ahsan Tufail Profile Picture
    315 on at

    Hi Harold,

    i had this error a couple of times, the reason was the invalid IP of POS. Do the below :

    1. Validate if the POS machine is on domain with valid IP's

    2. ping the server name from POS

    3. ping the POS from AOS

  • Suggested answer
    raelhefn Profile Picture
    Microsoft Employee on at

    Check firewall setting for Async.

    technet.microsoft.com/.../gg731780.aspx

  • Raj Thakkar Profile Picture
    35 on at

    I think you should follow below link to resolve the issue.

    www.dynamicsusercommunity.com/Thread-Setup-Is-unable-to-connect-to-the-Async-Server-using-the-information-you-provided

  • Community Member Profile Picture
    on at

    I am facing the same issue. All of my protocols are enabled for my SQL instance. Anyone ever get the resolution for this?

  • Raj Thakkar Profile Picture
    35 on at

    Make sure that all the required configuration is done in Ax and you have syncronized Matadata with Async Server MessageDB.

  • Community Member Profile Picture
    on at

    check the local server date and time and main hq server date and time.

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