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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / Changing the Size of t...
Microsoft Dynamics GP (Archived)

Changing the Size of the Display in All windows

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Posted on by Bill Campbell

Since we moved all users "OFF" of citrix last month due to incredible slow speeds of doing anything (another matter) there are a couple of users who are complaining about the screen display being 'too small'

We have tried the 'change the display' size

We have increased the fonts

We have done a bunch of different display related things and nothing seems to work.

When the user gets into a data entry screen all the magnification goes away and it seems to revert back to 'as small as possible' window size (her words).

Any one have a clue to fix / if there is a fix / to this matter.

*This post is locked for comments

  • Bill Campbell Profile Picture
    Bill Campbell on at
    RE: Changing the Size of the Display in All windows

    Funny note to this, I got a call this morning from the client (noted above) and she could not do something - I looked around - I got connected to the server - all was fine - I connected to her computer and found her back on Citrix - all because of the fact she could make the screen appear bigger.  

    Problem was related to a patch we applied to the local machines but not to citrix - ha, we figureed out how to keep her off the bad server anyway.  

  • L Vail Profile Picture
    L Vail 65,271 on at
    RE: Changing the Size of the Display in All windows

    Here, here!

    This is a very big and frequent customer complaint. I had one client so disturbed by it that they wanted to undo the upgrade.

    It's bad.

    Kind regards,

    leslie

  • Suggested answer
    KirkLivermont Profile Picture
    KirkLivermont 5,985 on at
    RE: Changing the Size of the Display in All windows

    Bill,

    I believe this has been a complaint from many people since the release of GP 2013. Please upvote these posts over on connect and maybe Microsoft will address this.

    connect.microsoft.com/.../1157369

    connect.microsoft.com/.../1157339

    connect.microsoft.com/.../1056518

    Regards,

    Kirk

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