Skip to main content

Notifications

Announcements

No record found.

Supply chain | Supply Chain Management, Commerce
Suggested answer

issue with Posting Retail Transaction D365

Posted on by 65

Have an issue wit Retail transaction posting:

pastedimage1604401216652v1.png

They do not synchronize automatically into sales orders. 

Synchronize order button in upper ribbon is inactive. 

Should I set some kind of flow to process it automaticall.

Can you, please recommend me some knowledge assign  to this topic. 

  • MonikaKuczynska Profile Picture
    MonikaKuczynska 65 on at
    RE: issue with Posting Retail Transaction D365

    Yes, will do.

    Thanks for your help.

  • Suggested answer
    Ramune Profile Picture
    Ramune on at
    RE: issue with Posting Retail Transaction D365

    Hi Monika,

    Please create a support case for us as we would need more information to be able to assist you.

  • MonikaKuczynska Profile Picture
    MonikaKuczynska 65 on at
    RE: issue with Posting Retail Transaction D365

    These are retail transaction from POS. Error is about the Gift card configuration, but the external gift card are configured (method of payments and GC product). One problem that i have at the moment is that I cannot find edit the supported tender types for POS.

    pastedimage1604485391545v1.png

    The screenshot is form this location:

    docs.microsoft.com/.../gift-card

  • Ramune Profile Picture
    Ramune on at
    RE: issue with Posting Retail Transaction D365

    Hi Monika,

    What kind of retail transactions do you have? Where from are they coming - POS, Online store, E-Commerce?

    What error do you get when you run batch job?

  • MonikaKuczynska Profile Picture
    MonikaKuczynska 65 on at
    RE: issue with Posting Retail Transaction D365

    Can choose the hierarchy right now, but the batch job ends with an error

  • MonikaKuczynska Profile Picture
    MonikaKuczynska 65 on at
    RE: issue with Posting Retail Transaction D365

    When I try to run the batches - there is no organisation hierarchy to choose:

    pastedimage1604407761793v1.png

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,269 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,198 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans