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Change of qty in SO with the items already tagged as Shipped

Posted on by 148
Hi. 
 
We have a Sales Order that has an Open status and had a partial shipped and invoiced transaction. There's one item left with qty of 2. We need to change the qty to 1 however, the qty shipped is already set to 2. How do we change the quantity so we can process the invoice accurately? Thank you in advance. 
  • Imari  Profile Picture
    Imari 148 on at
    Change of qty in SO with the items already tagged as Shipped
    Thank you so much for your help. It worked. :-) 
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 73,171 Super User 2024 Season 2 on at
    Change of qty in SO with the items already tagged as Shipped
    Hi, the posted data in BC cannot be directly modified, you need to do Undo shipment, and then re-post 1.
    You can refer to the method below to find Posted Sales Shipment.
     
    Hope this helps.
    Thanks.
    ZHU

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