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How to change Super user permissions of the global Admin?

Posted on by 6
I changed the Global Admin accounts permissions to only have Super permissions in one company, previously it was blank so I assume the account had super permissions in all companies. After doing that, I was not allowed to change any permissions for the Admin user or any other user, with it giving the error: 
 
You have not been granted rights to add, modify, or delete this permission set for this user in this company. To obtain rights, you must be granted either the SUPER or SECURITY permission set.
 
This account also has the SECURITY permission set but assigned to a different company. Another user also with the SUPER permission set (blank company field) cannot edit permissions.
 
I don't know how to fix this error?
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  • Suggested answer
    Valentin Castravet Profile Picture
    Valentin Castravet 24,061 Super User 2024 Season 2 on at
    How to change Super user permissions of the global Admin?
    Someone with super permissions across the entire tenant, rather than just within a single company, can change your permissions back.
     
  • JH-15101314-0 Profile Picture
    JH-15101314-0 6 on at
    How to change Super user permissions of the global Admin?
    Yes, the SUPER permission was blank then I changed it to a specific company, while I am in that company I then tried to change it back to blank and got that error.
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 71,953 Super User 2024 Season 2 on at
    How to change Super user permissions of the global Admin?
    It seems that your account has been restricted to a certain company. Only if the company name is left blank after the Super permission can you modify the permissions of all companies. Otherwise, it is limited to the set company.
     
    Thanks
    ZHU
  • Suggested answer
    Khushbu Rajvi. Profile Picture
    Khushbu Rajvi. 3,952 on at
    How to change Super user permissions of the global Admin?
    are you trying to assign role in the same company?

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