Dynamics Community Forum Thread Details

ParentAccountID Loop

Microsoft Dynamics® CRM 2016 8.1.0.359 (DB 8.1.0.359)

1. Open an Account

2. go to the field parentAccountID

3. Create new (Quick Formular)

4. Parent Account ID created / Formular closed -> ok

5. Save the account -> ERROR (Sales force Automation Error)

Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=8.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: Creating this parental association would create a loop in Accounts hierarchy.Detail:
<OrganizationServiceFault xmlns:i="www.w3.org/.../XMLSchema-instance" xmlns="schemas.microsoft.com/.../Contracts">
<ErrorCode>-2147220217</ErrorCode>
<ErrorDetails xmlns:d2p1="schemas.datacontract.org/.../System.Collections.Generic" />
<Message>Creating this parental association would create a loop in Accounts hierarchy.</Message>
<Timestamp>2017-04-30T07:23:07.7984715Z</Timestamp>
<InnerFault i:nil="true" />
<TraceText i:nil="true" />
</OrganizationServiceFault>