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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Purchase requisition l...
Finance | Project Operations, Human Resources, ...
Answered

Purchase requisition line number 1 cannot be canceled. Verify that it is in a status of 'Approved' and has no accounting errors.

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Posted on by adilD365 185

Hi, User created a PR and summited the workflow for approval but from Procurement they make request change to remove the line and after PR status turn to InReview

now user wants  remove the line trying add new but he can not below is the message.

'Purchase requisition line number 1 cannot be canceled. Verify that it is in a status of 'Approved' and has no accounting errors.'

What i did i recall the workflow and trying to remove the line but same issue.

Can-not-remove-line.JPG

  • Verified answer
    André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 307,856 Super User 2026 Season 2 on at

    Hi adilD365,

    Did the user click the line action button 'Cancel' or 'Remove'? When using 'Cancel', the line should have the status approved. In a draft state, you can delete the line. When you recalled the workflow, a batch process will actually reset the workflow status, so this might take several minutes.

  • Verified answer
    saurabh bharti Profile Picture
    saurabh bharti 15,059 Moderator on at

    I think you will not be able to cancel on Draft status ....you can delete line

    If you want to cancel then i think it should be approved

  • Suggested answer
    TracyXing Profile Picture
    TracyXing Microsoft Employee on at

    Please use remove button after you recall the workflow.  After recall the workflow, the PR status will change to draft, then you can remove or update the PR line. 

    pastedimage1630467230998v1.png

    Only the line with approved status can be cancelled.

    pastedimage1630467930908v1.png

    After cancel the line, the status will change to cancelled.

    pastedimage1630468000265v2.png 

  • adilD365 Profile Picture
    adilD365 185 on at

    Hi thanks for all to reply , but even in trial Version i created a PR with one line and submitted workflow and after recalled the workflow after that this line status changed 'In review'. Now how can i remove this line, now only 'cancel' button is enabled

  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 307,856 Super User 2026 Season 2 on at

    Hi adilD365,

    Have you verified if the batch jobs for the workflow message processing are running correctly?

  • Verified answer
    saurabh bharti Profile Picture
    saurabh bharti 15,059 Moderator on at

    After Recall, status should be in Draft status . (If not as suggested check batch job for workflow)

    In Draft status you can remove or delete PR

  • adilD365 Profile Picture
    adilD365 185 on at

    Hi I recalled the workflow still Line status showing 'Inreview' where to check batch job for workflow status?

  • Suggested answer
    TracyXing Profile Picture
    TracyXing Microsoft Employee on at

    You can check from system administration->inquires->batch jobs, and check the "workflow message processing batch job" if running or not.   Also check the workfow history for the PR to check if  any errors there.

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