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Small and medium business | Business Central, N...
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Business Central On-Premises | desktop app | white screen for about 60-90 sec and then loads.

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One of our Business Central On-Premises client is facing issue while connecting to D365 server using desktop app. It shows white screen for about 60-90 sec and then loads.

The only change we know was recently we have applied new SSL certificate on this D365 BC server as it was expired other than that there is no change and prior to that it was working properly. Client is using latest version of D365 desktop app.

Can you let us know what could be an issue?

D365-screen.jpg

  • Suggested answer
    Marco Mels Profile Picture
    Marco Mels on at
    RE: Business Central On-Premises | desktop app | white screen for about 60-90 sec and then loads.

    Hello,

    Please do have a look here:

    community.dynamics.com/.../business-central-on-premises-desktop-app-takes-time-to-load

    Seems to be a duplicate posting.

    Thanks.

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