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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Creating Note Template
Service | Customer Service, Contact Center, Fie...
Suggested Answer

Creating Note Template

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Posted on by IO-08051336-0 5
Dear all,
 
i wanna ask a question about notes. How can i add templates to note section on customer tickets ?
 
I am solving same type tickets everyday and i write same answer to this tickets as a note. I want saved note templates for being faster. 
 
Thanks a lot
I have the same question (0)
  • Suggested answer
    Cui Hao Profile Picture
    Cui Hao on at
    Hi,

    This feature of saving notes is not currently supported, you can come up with your own ideas for this issue at the following link:
    https://experience.dynamics.com/ideas/

    Best regards,
    Cui Hao

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