Skip to main content

Notifications

Announcements

No record found.

Service | Customer Service, Contact Center, Fie...
Suggested answer

Creating Note Template

Posted on by 5
Dear all,
 
i wanna ask a question about notes. How can i add templates to note section on customer tickets ?
 
I am solving same type tickets everyday and i write same answer to this tickets as a note. I want saved note templates for being faster. 
 
Thanks a lot
  • Suggested answer
    Cui Hao Profile Picture
    Cui Hao on at
    Creating Note Template
    Hi,

    This feature of saving notes is not currently supported, you can come up with your own ideas for this issue at the following link:
    https://experience.dynamics.com/ideas/

    Best regards,
    Cui Hao

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,280 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,214 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans