web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Field Service forum / Sorting order of sched...
Field Service forum

Sorting order of schedule board columns

(0) ShareShare
ReportReport
Posted on by 266

Hello

Is there anyway to configure the sorting order of the columns on the schedule board? I need to order resources by distance but I am not able to find anyway to set the default sort order based on Distance. 

I have already seen the below post but it does not give me any insight on how to sort by different columns

https://blogs.msdn.microsoft.com/crm/2017/12/15/sort-available-resources-by-total-available-time-in-universal-resource-scheduling/

I have the same question (0)
  • Thomas David Dayman Profile Picture
    11,323 on at

    You can only see the distance when you go into the assistant scheduler. Look at the screenshot below

    0564.Screenshot_5F00_1.png

  • JandostKhoso Profile Picture
    266 on at

    Yes I know that I can see the distance on the board. My question is specifically about sorting by distance.

  • Thomas David Dayman Profile Picture
    11,323 on at

    You can sort them by distance by hitting the distance column to asc or desc

  • moko33 Profile Picture
    1,788 on at

    To set this as default sort order isn't possible right now, correct?

  • JandostKhoso Profile Picture
    266 on at

    After 2 days of spending time, I could not find any way to configure the sort order. 

  • Thomas David Dayman Profile Picture
    11,323 on at

    It is not possible atm. The only way is to do it through the schedule assistant

  • Verified answer
    JandostKhoso Profile Picture
    266 on at

    I found a way finally using the Plugin code. I wrote a plugin to run on msdyn_RetrieveDistance action. In this action, I receive the result and sort the result in memory before sending the result as Output parameters. 

  • Thomas David Dayman Profile Picture
    11,323 on at

    Thats good to know :)

  • JandostKhoso Profile Picture
    266 on at

    I just received a response from MS support saying that there is no way to configure the grid on the scheduling board. So basically using the plugin to sort the result is the only option.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

November Spotlight Star - Khushbu Rajvi

Congratulations to a top community star!

Forum Structure Changes Coming on 11/8!

In our never-ending quest to help the Dynamics 365 Community members get answers faster …

Dynamics 365 Community Platform update – Oct 28

Welcome to the next edition of the Community Platform Update. This is a status …

Leaderboard > Field Service

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans