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Update failed - Error: Update failed with an internal error.

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.Trying to update our production environment from 22.5.59966.60134 to 23.0.12034.12676. Update keeps failing.

Only ,message returned is Error: Update failed with an internal error.

No telemetry and the reason error code states 'UKNOWN'..

Have removed all extension 3rd party extension... No idea where to look next.

Any ideas?

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Dynamics 365 Business Central

Dynamics 365 Business Central

Dynamics 365 Business Central

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Judy Microsoft Employee on at

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Update failed - Error: Update failed with an internal error.

Hi Adam,

As mentioned, please submit the support request to Microsoft Support team for further investigation.

Best Regards,

Judy
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YUN ZHU 79,459 Super User 2025 Season 1 on at

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Update failed - Error: Update failed with an internal error.

It is recommended to send an SR to Microsoft support team.
There is nothing partners and customers can do........

Thanks

ZHU

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