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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Update failed - Error:...
Small and medium business | Business Central, N...
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Update failed - Error: Update failed with an internal error.

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Posted on by Community member
.Trying to update our production environment from 22.5.59966.60134 to 23.0.12034.12676.  Update keeps failing.
 
Only ,message returned is  Error: Update failed with an internal error.
 
No telemetry and the reason error code states 'UKNOWN'.. 
 
Have removed all extension 3rd party extension...  No idea where to look next.
 
Any ideas?
Categories:
Business Central
Business Central
Business Central
  • Verified answer
    Judy Profile Picture
    Judy Microsoft Employee on at
    Update failed - Error: Update failed with an internal error.
    Hi Adam,
     
    As mentioned, please submit the support request to Microsoft Support team for further investigation.
    Best Regards,
    Judy
  • Verified answer
    YUN ZHU Profile Picture
    YUN ZHU 71,565 Super User 2024 Season 2 on at
    Update failed - Error: Update failed with an internal error.
    It is recommended to send an SR to Microsoft support team.
    There is nothing partners and customers can do........
     
     
    Thanks
    ZHU

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