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Microsoft Dynamics SL (Archived)

Error opening SL: "Parent has encountered a problem..."

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Posted on by 1,005

I'm creating a sandbox environment on a PC to test some imports and I'm getting an error message when trying to load SL for the first time: "Parent has encountered a problem and needs to close. We are sorry for the inconvenience."

The PC is running XP Pro SP3, .NET Framework 2.0 SP2, and SQL Server Express 2005 fully patched. I am using windows authentication. I installed the Advanced Management BRL version. The install, create empty database, and create demo database programs all completed with no error messages using all the default settings. The Dbbuild.log file is empty. In SQL Management Studio I now have SLApplication, SLDemoApp10, SLDemoApp60, SLDemoSystem, and SLSystem databases. There was no prior instance of SL installed on this PC (ever). I checked the available Hotfixes on PartnerSource, but none seemed applicable.

I appreciate any help anybody can offer.

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  • deasons Profile Picture
    on at

    Which version of Dynamics SL are you running? I have run into this issue with SL FP1 and I needed to install a hotfix that also need a C++ updated.   

  • George Sagen Profile Picture
    1,005 on at

    V7, just downloaded from PartnerSource. I'll double check the hotfixes. Thanks for the feedback.

  • George Sagen Profile Picture
    1,005 on at

    Resolved. Just completely uninstalled, then re-installed, re-booting the machine between all major steps. Works this time.

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