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Small and medium business | Business Central, N...

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Sales Order Agent related query

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Posted on by CU13110657-0

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Sales Order Agent in India SaaS Environment 27.1 error Azure OpenAI content filtering
Hi all,
seems like Sales Order Agent is not working properly in most actual version of BC SaaS.
It throws an error:

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Dynamics 365 Business Central

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Jainam M. Kothari 13,921 Super User 2025 Season 2 on at

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Sales Order Agent related query

Hello,

May this can help : https://learn.microsoft.com/en-us/dynamics365/business-central/sales-order-agent-setup?tabs=inquiries%2Csoaconfig

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Teagen Boll 324 on at

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Sales Order Agent related query

It seems OpenAI is applying content filtering when it shouldn't. There isn't much you can change on the BC side but you can always try a few things.

1. Change your azure content filtering settings: Configure content filters (preview) - Azure OpenAI | Microsoft Learn

2. If that doesn't work you can submit a content filtering change request to microsoft: Limited Access Review: Modified Content Filtering

Not sure how quick you'll get a response on point 2 but its worth a shot if you're not able to change the content filter settings.

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