Is it possible a Service Activity to have multiple Services ?

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Posted on by Community Member Microsoft Employee

Hi everyone!

I know the answer is probably no since there is no way to create an N:N relationship between service activities and services but just need to confirm it.

Is this possible?

Thanks!

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Community Member Microsoft Employee on at

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RE: Is it possible a Service Activity to have multiple Services ?

Decided to use 1:Many Service Activities to Service Activities . That way it does work ! Had no idea that someone could relate one entity to the same entity.
Community Member Microsoft Employee on at

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RE: Is it possible a Service Activity to have multiple Services ?

Yes but what about reporting ?

For example lets say a service activity is an appointment and service is the service i provide. Lets say one service is for each part of the body and later i want to get most popular services (based on number of service activities) . In this case my reporting will not work
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tw0sh3ds 5,600 on at

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RE: Is it possible a Service Activity to have multiple Services ?

Hi,

You can't have out of the box N:N relationship, but you should be able to create a custom N:N relationship with a custom entity in the middle having N:1 relationships with both Service and Service Activity